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Hello

I'm Sean Clanchy.

 

Managing Director of Swanky Australia - the APAC office of international ecommerce group, Swanky.

Father to Will. Husband to Anna. Dog dad to Wendy and Ebby.

eCom Nerd and Go to Market consultant for Shopify centric technology platforms, and growth consultant to 8 & 9 figure Shopify brands. 

  • LinkedIn

My story

I have an 'unusual' background spanning a variety of industries, experiences and interests - building skills and expertise that have lead me to my passions, my present role, and my responsibilities today. 

I have been a procurement officer in the Australian coal mining industry with a monthly consumables budget of $40m. In this role I learned a lot about the importance of reliable logistics, inventory management and the value of time. For one key piece of machinery, each hour of down time was worth c.$40,000 in lost revenue. 

I have been a salesman in a billion dollar advertising corporation - solution selling to businesses of all shapes and sizes, uncovering scope, rationalising ROI and coming to realise that, "it's not my budget to spend". Here I learned the importance of sticking to a process, giving honest and fair opinions based on client input, and to quote an old colleague, "you have two ears and one mouth, use them in that order." I may not always be the best active listener but holy dooley, when I am in the zone, I can help my clients move mountains.

I am an entrepreneur​. Launching an ecommerce brand and a new agency location on opposing sides of the planet, working it out as I go. This has (and still is) teaching me problem solving skills, the value of empathy, the importance of clear communication, and has at times, thoroughly checked my ego. I have identified that I have many shortcomings as a leader but, I'm doing my best to address them. 

And lastly, I am a dad. This has been the most rewarding (and hardest) job of all. But it has taught (and continues to teach) me that I cannot control everything. It continues to test and build my patience and resilience, seemingly in equal measure. But, when I come home from the hardest day at the office - one chuckle is all it takes to put my priorities in order again.

I hope you enjoy our podcast, find it useful and can garner valuable insights from how Sean and I think. 

Sean C

My eCom peeves

  • Not building an understanding of Voice of Customer

  • Benchmarking against competitors (instead of against yourself)

  • KISS Principles - stop overcomplicating your Shopify store (the entire point of SaaS is simplicity)

  • Missing frameworks for growth - goals, metrics, permission and decision rules

  • Green Buy button AB tests!!!!

  • Avoiding HIPPOS in your AB testing program

My contact details

Found something I have said interesting or need help with a project?

Contact me

  • LinkedIn
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